When you think of mystery shopping, pubs might not be the first place that comes to mind. But customer service in a pub is just as important as customer service in any other establishment. 

So, if you enjoy a trip to the pub, why not get paid to do it? Mystery shopping for pubs is a fun, rewarding and unique way to earn some extra income. And not only will you be earning money, but you’ll also be helping to improve local pubs at the same time.

Register to become a mystery shopper for a pub

If you’d like to register to become a pub mystery shopper, it’s really easy. All we ask is that you’re 18 years or older, have access to the internet and own a smartphone. Once you’re ready to apply, we’ll just ask for a few basic details, and then you’ll be ready to start signing up for available tasks. 

We have plenty of pub mystery shopper opportunities available, so you’ll be able to find something that isn’t too far from where you’re based. Plus, it’s encouraged that you choose a different pub each time, so no two visits will be the same.

And we don’t require you to have experience either, it’s absolutely fine if you’re a total beginner. Before you take on your first pub mystery shopping task, we’ll provide you with a detailed briefing process and training videos. Our response team will also be on hand to offer guidance and advice whenever needed. 

What's involved with mystery shopping for a pub?

As a mystery shopper for pubs, you’ll need to evaluate your experience from start to finish. From the customer service and quality of the food and drinks to the decor and the atmosphere — you’ll be tasked with identifying what the pub does well and where there are areas for improvement. There may also be requirements to take photos during your visit.

Once you have carried out your visit, you’ll then need to answer some questions about your experience on our app or desktop portal. You’ll need to be honest and accurate and provide as much detail as you can.

Your insights will help to make a difference to the pubs you love so that those in the community can continue to enjoy them.

What are the requirements for becoming a pub mystery shopper?

If you’d like to become a pub mystery shopper, you won’t need to have any specific qualifications. All we ask is that you have some basic digital skills along with proficient English language abilities. As previously mentioned, you’ll also need to be 18 years or older, have a smartphone and have internet access.

There are, however, a few key skills that will help you to become a great pub mystery shopper:

Ability to follow instructions — as a mystery shopper for pubs, you’ll need to follow the specific instructions for each individual task. Each task will be different, and you won’t always be focusing on the same elements each time. For this reason, it’s essential that you read the instructions carefully and stick to the requirements.

Communication skills — having good written and verbal communication skills is hugely beneficial. As a mystery shopper for pubs, you’ll interact with pub staff and will need to write up a report of your findings after. The more insight you’re able to provide, the more you’ll be able to help pubs improve the way they operate.

Attention to detail — Pub mystery shoppers need a good eye for detail. Sometimes, it’s the little things you notice that can make a big difference. How clean was the table? What was the atmosphere like? How did the drinks taste? How quick was the service? Did the food presentation meet the correct standards? There’s plenty of details that you’ll need to look out for.

What benefits can you expect when mystery shopping for a pub?

Being a mystery shopper for pubs has so many benefits. Earning extra income, meeting with new people, there’s so many advantages.

Additional income

Mystery shopping for pubs is a great way to earn some extra money. Whether you’re a student or already have another job, mystery shopping can fit around your schedule, allowing you to make some money whilst visiting the pub!

In most cases, you’ll need to spend upfront but will then be reimbursed based on what you ordered in alignment with the assignment.

So, if you’re after an opportunity that is fun, rewarding and involves spending time at the pub, mystery shopping could be just what you’re looking for.

Flexible schedule

One of the best things about being a mystery shopper for pubs is the flexibility. It’s not a 9-5 job, and you can choose exactly when and where you want to work. Even if a task has a specific time frame, you can select the ones that match your availability.

Perhaps you have another job, studies or childcare to work around, which isn’t a problem at all. You can pick the tasks that work best for you.

Community and networking

Pubs are a great place to meet new people and network with the local community. As part of your mystery shopping tasks, you’ll be required to get a feel for the atmosphere and community within the pub.

Perhaps you’re looking for a way to connect with people outside of your main job, pub mystery shopping allows you to do just that whilst earning extra income too.

Why IPSOS?

We’re the largest provider of mystery shopping services in the world, meaning that we always have plenty of pub mystery shopping opportunities available. And when you’re ready to sign up and get started, we like to keep things nice and simple.

You’ll only be required to provide a few details, such as your name, address and a photo of yourself before you can start browsing available tasks in your area. New assignments are added each day, and you can choose to complete as many as you'd like.

Plus, there’s no requirement to stick to pub mystery shopping, so why not try out mystery dining or retail mystery shopping too? With so many sectors and opportunities on offer, you’ll never find yourself feeling bored.  

For more information on how it all works, take a look at our FAQs or get in touch with our friendly team.