If you want to earn extra income and help brands to better understand the experience that their customers receive, start your journey with Ipsos today. Discover local Essex restaurants, retailers and entertainment venues in exchange for payment for your insights.

Become a mystery shopper in Essex

We’re on the hunt for mystery shoppers in your area. So, whether you’re based in Chelmsford, Brentwood, Basildon, Southend, or any of the many towns and cities in the county, you can register now to become a secret shopper in Essex with our seamless sign up process.

You’ll just need to be 18 years or older, with a smartphone, and regular access to the internet. Enter a few basic details to sign up, and you’ll have access to the array of available tasks nearby. Take your pick from the various brands throughout Essex seeking real-time customer feedback. There are plenty of new assignments added regularly, so choose the one that suits you best. 

Plus, there’s no requirement for previous experience. We’ll get you up to speed with handy training videos and detailed instructions for each project you choose to undertake. Once completed, you can submit a report of your experience.

Why should you become a mystery shopper in Essex?

Mystery shopping is the perfect fit for your busy lifestyle. It’s flexible and accommodating in between jobs, childcare and hobbies. Plus, there’s minimal travel time. Simply schedule a mystery shopping task when and where suits you from the available opportunities in your area.

Start this enjoyable side hustle today and earn extra income from giving feedback on your customer experience. Mystery shopper jobs in Essex are easy to find when you join the Ipsos network today.

What are some benefits of mystery shopping?

There are a multitude of benefits to working as a mystery shopper. From earning extra cash to discovering new retailers, venues and experiences. 

Let’s delve into a few of the benefits that mystery shopping offers.

Insights into the customer experience

Want to have fun while you earn money? Mystery shopping offers just that. You’ll get to visit a variety of shops, from clothing retailers to bookstores, eateries and entertainment venues, and earn money in the process. Hearing about your experience will provide all important insights into the customer experience as you go through tasks such as asking questions, making a purchase, making a phone call or visiting a website. 

Mystery shopping jobs are rewarding and worthwhile, as you know your assignments could help your favourite brands improve. If you enjoy browsing the shops, this could be the perfect opportunity for you.

Financial rewards

Whether you’re a student looking to earn extra cash while you’re studying, a busy mum wanting flexible work, or perhaps you already have a job and want a lucrative side hustle to do in your spare time.  Whatever your situation, mystery shopping can provide you with that financial reward.

The great thing about Ipsos is that we offer in-person assignments and those you can do entirely online too. 

Maybe your food delivery was slow, your online experience was confusing, or the in-store items were difficult to find. All these things have a costly impact on business and reputational damage, and for customers, it can be inconvenient at the least. 

Do you want to help businesses do better? You can help give brands the information they need to make positive change.

Your feedback can help ensure brands are delivering quality products and a seamless customer experience. It will also help to avoid future disappointments for their customers.

What qualifications do you need to be a mystery shopper?

Receiving payment in return for improving a brand’s customer experience requires no qualifications or experience. Aside from basic digital skills and proficient English language abilities, there are just a few key skills that make you a brilliant mystery shopper:

• An eye for detail — when you are out shopping, it’s important to be vigilant so that you don’t miss any key information. A good memory of how you were welcomed when arriving at a restaurant, for example, the atmosphere and how clean the space was. The more insight you can provide, the better.

• Good writing skills — as a mystery shopper, you’ll need to provide honest feedback to help businesses improve. You'll need to honestly and accurately report back on your experience.

• Accuracy and honesty — don’t be shy about your honest experience and what employees said or did. An accurate yet professional account can make all the difference.

• Reliability — Once you accept a task, you must stick to our deadlines and complete the task at the date and time assigned to you. 

What type of mystery shopping assignments do we offer in Essex?

We work with businesses across a wide range of sectors. There’s plenty to choose from when looking at mystery shopper jobs in Essex to get involved with.

Examples of assignments include getting a coffee, visiting a bank branch, picking up a pizza or booking travel tickets over the phone. No two days are the same, and you can carry out many mystery shopping tasks from the comfort of your own home. From online shopping to ordering over the phone, you can choose what works best for you.

Why IPSOS?

You can rely on Ipsos to provide a straightforward mystery shopping experience. Our trusted processes are carefully designed to make your life easier, and we have some well-known household brands onboard to choose from.

Begin with easy registration as we ask for just a few basic details and then discover our wide range of tasks. We’re talking dining, clothes shopping, and everything in between, with new assignments added each day.

Feel supported with clear instructions, briefs and training videos, so you’re fully prepared and ready to get started. Plus, we’re on hand with support and advice as and when you need it. Got a question? Just shout.

The great thing about our mystery shopping jobs in Essex is that they’re really flexible. Pick a location and timeframe that works for your schedule and make it work around your personal plans. Don’t feel like heading out to shop? We have plenty of assignments that can be completed from your sofa with a cuppa.

If you’d like more information on how it all works, read our FAQs or get in touch with the team.