We love our Mystery Shoppers
… and the feeling is mutual! Join our community of over 1 million mystery shoppers, working across 180+ countries.
I like Mystery Shopping because I'm passionate about good customer service. I enjoy it because you deal with different people and working environments. I mostly enjoy Petroleum and Motor industry MS.
Mystery Shopping has really been exciting while at the same time being an income for me. It has given me the opportunity to travel to all parts of KwaZulu-Natal and meet & connect with people of different race groups.
My favourite Shop was an Engen close to the airport. I really loved how clean everything was and what a big variety they had to choose from.
I stumbled upon Mystery Shopping quite by accident, unaware that such an opportunity even existed. It’s incredibly rewarding to know that, as a Mystery Shopper.
The most memorable experience for me was visiting Jaguar Land Rover in Sandton, where I got to see my dream car. This exciting world has not only allowed me to learn but also to earn simultaneously.
I've been a Mystery Shopper for over 4 years now. I have been partly working on it while balancing it between my other work. Although, the balance may require some planning and self motivation, the break from normal routine work makes it worthwhile. What I enjoy most is the involuntarily tour around the city and country, exploring places you didn't know. You get to do excursions on a full tank of petrol and tag along your family as you evaluate.
Start your next side hustle with iShopFor Ipsos
Mystery Shopping is an easy and interesting way to earn extra money, or to try new products and services while you are out and about. As an iShopFor Ipsos Mystery Shopper (aka Secret Shopper), you get exclusive access to a variety of Mystery Shopping assignments that assess customer experience, compliance, and safety standards for some of the world’s leading brands.
Register today to start earning money on-the-go with the iShopFor Ipsos Mystery Shopping app or work from home completing over-the-phone and online tasks.
There are no commitments – just opportunities.
Sign up to view Mystery Shopping jobs in your area.
There are many kinds of Mystery Shopping to choose from – click the links below to learn about some of the different kinds of Mystery Shopping tasks you might find!
What is Mystery Shopping?
Mystery Shopping is a method of research used by many of the world’s leading brands to help them understand how customers experience their products and services. A Mystery Shopper is provided a specific set of activities to perform – often referred to as a “task” - after which they answer questions about that experience, through our online portal or app.
This information is then used by companies to provide specific feedback about the experience, and to summarise common trends across a number of experiences, which in turn helps companies to improve training for staff, understand which elements of the journey might not be working as expected, or monitor quality and compliance with regulations – and much more!
Mystery Shoppers are compensated for their time, and also sometimes get exciting perks, like free train tickets or taxi rides, meals in restaurants, or products they can keep.
